Smiley Messaging

I carried out an unusual experiment this week.

I decided to try hitchhiking, to see whether I could get a lift.

But I also wanted to put my communication skills to work to try to stack the odds in my favour.

I needed to get to Madingley Hall, on the outskirts of Cambridge, to talk about some business and writing teaching.

I could have cycled, but it would’ve taken at least half an hour. 

There were also some annoying hills, and that would have meant I arrived hot and sweaty for important meetings.

... Read more

Leaders versus Managers

Leaders and managers are often confused as being one and the same.

But they’re not. Far from it.

I saw some impressive leadership this week, when I was mentoring at a medical technology event designed to encourage entrepreneurs with their business ideas.

The management of the event was good.

We knew where to be, at what time, who we were speaking to, what was required of us, and there were refreshments on hand.

All the elements you needed to do your job, in other words.

But the leadership of the event was what... Read more

The Thursday Theory

It’s a scenario we’ve all faced, and agonised about how to get the best outcome.

You’ve got a big meeting, either for a major contract, or a publishing deal, a new customer, a partnership, anything that really matters.

So... how to stack the odds in favour of the outcome you want?

I was thinking about that this week as I headed into London to do some teaching.

It was a Bank Holiday Monday, sunny and hot, and I was wondering about the wisdom of working on such a day.

But as you can... Read more