On my travels this week I met a woman in an airport, and she looked decidedly unhappy.
At risk of making matters worse, but also being a reasonably good Samaritan, I asked why.
The answer was that she had missed her flight.
And, as you can tell, this was no place to be to feel good about life.
Interestingly, her anger was directed largely at herself, for cutting her timings so fine.
Which resonated, as I so often see people taking delight in cutting it fine when an important deadline is looming, and I just don’t get it.Read more
Of all I teach, media training is probably the toughest for my victims... sorry, I mean the guests on my courses.
I’ve just got back from Northern Ireland, where I had a splendid time, teaching some wonderful professionals the dark arts of mixing it with the media.
As ever, I built a little sightseeing, and very much enjoyed Belfast.
Yes, particularly the pubs - you know me.
I taught two groups, both with about half a dozen people, and the reaction was certainly interesting.Read more
I hope you never have to deal with a crisis, either in business or life, but the sad reality is you are likely to be forced to do so…
And there is one critical thing to remember if you do.
My flight back from Edinburgh last week, after working on some communications challenges with the Scottish Government, was delayed by four hours.
Which took the shine off a wonderful trip to a fantastic city.
These things happens, yes, but there are ways to handle it, and there are ways not to handle it.
This is what unfolded…Read more
I’ve been interviewing writers and journalists to work for my new company over the last couple of weeks.
I’ve been pleasantly surprised by how well-prepared some people are, but you wouldn’t believe how even the most basic details seem to have evaded others.
More of that later - it's instructive, if not impressive.
So, if you’re going for a job interview, or thinking about changing positions, I thought I would set down a dozen quickfire tips to help prepare.
1. Be on time. Preferably, be early.
If you want to blow an interview from the start, there’s little to compare with turning up late for scuppering your chances.Read more